Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 985 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) keeping answers short (d) a ten-minute answer
4. 4.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
5. 5.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) a ten-minute answer (d) keeping answers short
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
13. 13.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
14. 14.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) repeating the question (d) looking at everyone
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
21. 21.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) repeating the question (d) making up an answer
22. 22.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) a ten-minute answer (d) thanking the asker
24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) admitting you don’t know (d) thanking the asker
28. 28.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
29. 29.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) making up an answer (d) answering only friends
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) staying calm
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
35. 35.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
37. 37.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True

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