Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 988 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
5. 5.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
7. 7.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
8. 8.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) thanking the asker (d) answering only friends
9. 9.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
12. 12.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
14. 14.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
16. 16.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
17. 17.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
18. 18.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) arguing angrily (d) repeating the question
21. 21.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) making up an answer (d) interrupting the asker
22. 22.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) thanking the asker (d) repeating the question
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) staying calm (d) rolling your eyes
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) keeping answers short
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
32. 32.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
33. 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) interrupting the asker (d) arguing angrily
35. 35.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) looking at everyone (d) interrupting the asker
36. 36.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
39. 39.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) arguing angrily
40. 40.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”

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