Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 989 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
2. 2.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
5. 5.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) making up an answer
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) answering only friends (d) admitting you don’t know
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
18. 18.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
21. 21.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) repeating the question (d) interrupting the asker
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) interrupting the asker
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
24. 24.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
25. 25.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) thanking the asker (d) arguing angrily
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
32. 32.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) making up an answer (d) arguing angrily
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) looking at everyone (d) thanking the asker
35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) thanking the asker (d) a ten-minute answer
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) looking at everyone (d) admitting you don’t know
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly

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