Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 990 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) interrupting the asker
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
5. 5.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) repeating the question (d) thanking the asker
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
11. 11.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
13. 13.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
15. 15.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
16. 16.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) rolling your eyes (d) interrupting the asker
17. 17.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
20. 20.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
26. 26.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
28. 28.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) looking at everyone
30. 30.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) repeating the question (d) looking at everyone
31. 31.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) looking at everyone (d) staying calm
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
33. 33.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
34. 34.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
35. 35.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) interrupting the asker
36. 36.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) keeping answers short (d) repeating the question
37. 37.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True

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