Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 991 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) a ten-minute answer (d) thanking the asker
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
3. 3.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) looking at everyone (d) arguing angrily
8. 8.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
9. 9.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) making up an answer (d) interrupting the asker
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) thanking the asker (d) arguing angrily
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
18. 18.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) keeping answers short (d) interrupting the asker
19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
26. 26.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) making up an answer (d) interrupting the asker
27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
28. 28.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) arguing angrily (d) making up an answer
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
33. 33.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) making up an answer
38. 38.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) a ten-minute answer
39. 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
40. 40.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) arguing angrily (d) interrupting the asker

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