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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 994 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  6. 6.Which of these is a poor Q&A habit? (a) thanking the asker (b) rolling your eyes (c) looking at everyone (d) repeating the question
  7. 7.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) admitting you don’t know (d) rolling your eyes
  8. 8.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  17. 17.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  19. 19.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) repeating the question (d) making up an answer
  20. 20.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
  21. 21.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  22. 22.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) making up an answer (d) looking at everyone
  24. 24.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  25. 25.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) repeating the question (d) arguing angrily
  26. 26.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  28. 28.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone
  29. 29.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) thanking the asker
  30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) keeping answers short (d) answering only friends
  31. 31.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  33. 33.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  34. 34.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) making up an answer
  35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  39. 39.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True

Answer key

  1. say you will find out
  2. an impolite reply
  3. listen to the question
  4. a polite reply
  5. thank the asker
  6. rolling your eyes
  7. admitting you don’t know
  8. a poor Q&A habit
  9. an impolite reply
  10. listen to the question
  11. politely ask again
  12. a polite reply
  13. a polite reply
  14. a good Q&A habit
  15. listen to the question
  16. thank the asker
  17. listen till they finish
  18. a polite reply
  19. repeating the question
  20. questions and answers
  21. a good Q&A habit
  22. a good Q&A habit
  23. making up an answer
  24. True
  25. arguing angrily
  26. False
  27. a polite reply
  28. looking at everyone
  29. a ten-minute answer
  30. keeping answers short
  31. False
  32. False
  33. False
  34. making up an answer
  35. False
  36. listen to the question
  37. an impolite reply
  38. answer briefly
  39. a poor Q&A habit
  40. False

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