Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 995 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
6. 6.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) looking at everyone (d) answering only friends
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) staying calm
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) thanking the asker (d) admitting you don’t know
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) staying calm (d) admitting you don’t know
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
20. 20.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) interrupting the asker (d) making up an answer
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
23. 23.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) rolling your eyes (d) answering only friends
24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) arguing angrily
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) rolling your eyes (d) keeping answers short
28. 28.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
34. 34.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
35. 35.Which of these is a poor Q&A habit? (a) arguing angrily (b) looking at everyone (c) admitting you don’t know (d) keeping answers short
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True

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