Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 996 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
5. 5.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
9. 9.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) keeping answers short (d) making up an answer
11. 11.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
14. 14.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
18. 18.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) arguing angrily (d) a ten-minute answer
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) admitting you don’t know (d) repeating the question
24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) answering only friends (d) looking at everyone
25. 25.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) interrupting the asker (d) repeating the question
26. 26.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
28. 28.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
29. 29.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) arguing angrily (d) keeping answers short
30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) interrupting the asker (d) a ten-minute answer
31. 31.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) making up an answer (d) answering only friends
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) answering only friends
34. 34.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) thanking the asker
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
36. 36.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) making up an answer (d) staying calm
37. 37.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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