Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 997 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
2. 2.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) arguing angrily (d) interrupting the asker
3. 3.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
4. 4.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) admitting you don’t know (d) repeating the question
5. 5.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) arguing angrily (d) staying calm
6. 6.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
7. 7.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) keeping answers short (d) arguing angrily
11. 11.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
14. 14.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) making up an answer (d) arguing angrily
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) making up an answer
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) staying calm
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
23. 23.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) repeating the question (d) looking at everyone
25. 25.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) looking at everyone (d) a ten-minute answer
28. 28.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
32. 32.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) thanking the asker (d) answering only friends
33. 33.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) a ten-minute answer
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
40. 40.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) keeping answers short (d) interrupting the asker

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