Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 998 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
2. 2.Which of these is a poor Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) repeating the question (d) looking at everyone
3. 3.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) making up an answer (d) keeping answers short
10. 10.Which of these is a poor Q&A habit? (a) thanking the asker (b) rolling your eyes (c) keeping answers short (d) repeating the question
11. 11.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
12. 12.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) staying calm (d) a ten-minute answer
13. 13.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
14. 14.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
15. 15.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) thanking the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) admitting you don’t know
23. 23.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) staying calm (d) interrupting the asker
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) thanking the asker (d) making up an answer
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) repeating the question (d) rolling your eyes
34. 34.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) looking at everyone
35. 35.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
38. 38.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) a ten-minute answer (d) interrupting the asker
39. 39.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) staying calm (d) looking at everyone

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