TalentJR apps
Good customer service brings people back. Greet with a smile, serve people in turn, give correct change, keep food clean and covered and the prices clear. When something goes wrong, listen, say sorry and fix it — a fixed problem can win a loyal customer. Rude replies, arguing, hidden prices or wrong change drive customers away.
✓ You passed this lesson’s test.
Listen, sorry, fix, thank — “treat every customer the way you like to be treated”
Use it for: Every sale, every complaint and every order.
Check: Try it: role-play a complaint with a family member and practise “sorry — let me fix that” ✓
▶ Watch it animatedWork it out in your head or on paper, type the answer and press Check. Stuck? Press “Show me how”.
Right: 0 · Tried: 0
20 questions. Check each answer, then go to the next one. Get 16 or more right to pass.
🏅 Sign in with Google to earn the 😊 Customer Care Star badge when you pass — and a certificate when you finish all 8 lessons of Part 3 · Running a small business. You can still take the test without signing in.
Why does it work? When should you use it? Ask in English, मराठी or हिंदी.
Sign in with Google to ask Free — 20 questions a day.
Prefer a real teacher? TalentJR teachers take live online classes anywhere in India and visit homes in selected cities. Tell us what you need and our team will call you with timings and fees.